How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Commercial Lines and Personal Intermediary Reviews

http://www.axaconnect.co.uk/

Rated

Good

Service

3.6

131

ratings over the past year

Displaying all 4,632 reviews

Trusted Customer

1 day ago

AXA were quick getting the smashed glass door repaired. Their staff were always helpful when I phoned with a query. I have some reservations with LMS who dealt with the loss of my ring, but they were

...

Read all

1 product purchased

View review

Trusted Customer

1 day ago

Claim processed relatively quickly by AXA, less than 2 months from submitting quotations.

1 product purchased

View review

Trusted Customer

7 days ago

Excellent service

Hannah

AXA Commercial Lines and Personal Intermediary

6 days ago

Thank you for taking the time to leave a review, your feedback is appreciated. Kind Regards Hannah - the AXA Claims Team

1 product purchased

View review

Trusted Customer

8 days ago

Please don’t waste your time looking For insurance These is the best brilliant company staffs customer service

Hannah

AXA Commercial Lines and Personal Intermediary

7 days ago

Thank you for taking the time to leave a review, your feedback is appreciated. Kind Regards Hannah - the AXA Claims Team

1 product purchased

View review

Trusted Customer

12 days ago

Absolutely disgusting customer service. No response from emails. Months waiting for our initial settlement figure and then weeks before a further response. Unbelievable, and disgusting customer servi

...

Read all

Hannah

AXA Commercial Lines and Personal Intermediary

9 days ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Thanks - Hannah - the claims team

1 product purchased

View review

Mrs Susana Rodriguez

Derby

12 days ago

What Mrs Susana Rodriguez said about AXA Commercial Lines and Personal Intermediary:

Slow response and in the business of making money rather than helping protect people. Always looking for reason to add exclusions which aren’t based on best available models and data. In my case, floo

...

Read all

Hannah

AXA Commercial Lines and Personal Intermediary

9 days ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Thanks - Hannah - the claims team

1 product purchased

View review

Trusted Customer

14 days ago

Fairly quick service and settled without quibble

Kimberley

AXA Commercial Lines and Personal Intermediary

13 days ago

thank you for taking the time to provide your feedback. I have passed this on to the relevant department on your behalf. Thanks Kimberley- the claims team

1 product purchased

View review

Mr PAUL WING

15 days ago

What Mr PAUL WING said about AXA Commercial Lines and Personal Intermediary:

Not a lot.

1 product purchased

View review

Trusted Customer

15 days ago

Exceptionally fast service.

1 product purchased

View review

Mr DAVID SEAGER

Romsey

15 days ago

What Mr DAVID SEAGER said about AXA Commercial Lines and Personal Intermediary:

Incredibly efficient. Claim settled and money in my bank in 24 hours. One phone call, a quick online claim form and a call to check my bank.,

1 product purchased

View review

Not received a review invite?

About AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

Read all

0000000000000

47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo